Client: USA Based Forwarder| Logistics Provider
Business Issue:: The client had a requirement to streamline their reporting for operations and management team, to move away from manual excel and other reports that are currently utilized by different people in the organization.
Solution: PSA put forward the ReportCast Solution of Business Report Pack, the reporting pack consists of the below 8 reports that cover 85% of client reporting and analytics needs, the solution resulting in a standard reporting solution that all user have access to which ensured they are all working off the single source of data. ReportCast App comes with User Management control, so management can assign the reports to different people and restrict access by security roles
Business Pack Reports
- Freight Dashboard
- Freight Revenue Dashboard
- Client & Agent Activity
- KPI Management
- Workflow and Productivity – Task Management
- Sales Performance Analysis
- Profit and Loss Analysis
Outcome: Client has a branded BI (Business Intelligence) solution, with key users in the company using a single platform for all their reporting needs and moving towards a data-driven organization which has enabled them to see company result lot faster and given them ability to take action sooner